Let's Get Your Goods Moving

Customer-centric services

We are committed to delivering excellent customer service, with a responsive team available to help with your freight requirements.
Established in 1989

With a rich history spanning more than three decades, we've evolved with the times whilst maintaining our strong local roots.
A fast and efficient solution

Our experienced team works proactively to keep goods moving smoothly, helping shipments reach their destination without unnecessary delays.

Four white Universal Forwarding delivery vans and trucks are parked in a row in front of a grey industrial warehouse under a clear blue sky.

Your trusted freight partner

Supporting Your Supply Chain

We work with businesses across multiple industries, providing practical freight forwarding solutions that keep supply chains moving. We focus on efficiency and communication to make certain your goods reach their final destination safely and on time.

Our passionate team understands that shipping is about more than transportation. It is about maintaining business continuity, protecting valuable goods, and giving customers confidence that their freight partner will deliver, every time.

With a proactive approach and strong industry relationships that have strengthened over the decades, we know how to manage the complexities of freight so you can focus on running your business.

Our Ethos

Here's how we can help

Our Services

Explore our full range of freight forwarding solutions to support your shipping requirements.

A fleet of five white Universal Forwarding vehicles, including vans, a pickup truck, and a small curtain-side truck, parked outside a grey industrial warehouse.

Built around your business

Tailored Freight Services

At Universal Forwarding, our services are built around your business, providing flexible solutions that adapt to your specific requirements.

We take the time to understand how your business operates, allowing our team to recommend practical freight solutions that support efficient shipping across the UK and international markets.

No matter if you need straightforward transportation or support with more complex freight challenges, we are committed to delivering a service that businesses can trust.

View our Case Studies

View our

Latest Reviews

      EXCELLENT  
   Based on 27 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Donna Peacock 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have dealt with this Company for many years and I would highly recommend them. They are committed to providing the best service and are reliable and efficient. They are all lovely people too!
  
 
      Posted on Google  
   
   Isabelle Collins 
 
 
 
 Trustindex verifies that the original source of the review is Google. A lovely team who are a pleasure to work with. Aaron is super knowledgeable and he goes above and beyond for every enquiry. We have worked with other shipping agents in the past and once we found Universal Forwarding, we never looked back!
  
 
      Posted on Google  
   
   Stuart March 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at Universal are fantastic and I have used them regularly for over 15 years. They have provided consistently excellent service, their communication has been clear, proactive, and reliable throughout every stage of the shipment. They handle documentation, customs processes, and logistics with efficiency, and shipments have been delivered and collected without any problems. They are a genuinely dependable freight forwarder who makes the process smooth and stress‑free. Their attention to detail, fast responses, and willingness to go the extra mile have made a huge difference. It’s rare to find a freight forwarder who combines expertise with such friendly, reliable service. Thank you!
  
 
      Posted on Google  
   
   carmela cariello 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent company with an excellent team, always willing to help and offer an excellent service.
  
 
      Posted on Google  
   
   Stuart bond 
 
 
 
 Trustindex verifies that the original source of the review is Google. Over the period I have worked with Universal Forwarding, they have consistently provided a reliable and professional service. They demonstrate a strong understanding of the import process and have managed shipments efficiently while ensuring the necessary documentation is completed accurately and on time.

Communication has been one of their key strengths. They respond promptly to enquiries, provide regular updates on shipment progress, and are proactive in notifying us of any issues that could affect delivery schedules. When challenges have arisen, such as customs delays or changes to shipping arrangements, they have worked collaboratively to resolve them and have kept us informed throughout.

Universal Forwarding has demonstrated a good level of knowledge of customs requirements and import procedures, helping ensure that shipments are processed smoothly and with minimal disruption. Their attention to detail has reduced the likelihood of documentation errors and has contributed to efficient customs clearance.

Throughout our dealings with them, they have been approachable, professional, and willing to assist whenever required. They have maintained positive working relationships with us, freight forwarders, and our own teams, making it easy to coordinate shipments and address any operational queries.

We have found Universal Forwarding to be dependable and responsive, particularly during busy periods when flexibility and clear communication are essential. Their ability to manage changing priorities while maintaining a high standard of service has been appreciated.

Overall, our experience with Universal Forwarding has been very positive. They have consistently delivered a professional and efficient service, demonstrated a strong commitment to customer satisfaction, and have proven to be a trusted partner in supporting our import operations. We would have no hesitation in recommending their services based on our experience.

It's always a pleasure!!!
  
 
      Posted on Google  
   
   Lisa Admin 
 
 
 
 Trustindex verifies that the original source of the review is Google. We’re a small business, importing and exporting worldwide. Due to the size of our business, we’ve appointed Universal Forwarding to act as our agent. We have limited import and export knowledge and the process can be quite daunting; this makes Universal Forwarding the perfect fit for our business.
The team responds swiftly and is on hand to offer support and guidance. We have the extra confidence to know our high value cargo is managed by the team until it arrives at the destination.
Universal Forwarding have been our agent since we started trading, we can’t fault them – we 100% recommend!
  
 
      Posted on Google  
   
   Erik de Greef 
 
 
 
 Trustindex verifies that the original source of the review is Google. We're proud to partner with Universal Forwarding, whose reliable and responsive logistics support helps Enerpac UK move products quickly and efficiently across the world. Their professionalism, excellent communication, and commitment to service make them a valued partner in our global supply chain.

Thank you for your continued support!

Erik de Greef
Finance Director EMEA
Enerpac UK
  
 
      Posted on Google  
   
   Paul Pringle 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've worked with Universal Forwarding for approximately 15 years, and I genuinely couldn't recommend them highly enough.
They are a like-minded company that shares the same values and commitment to customer service that we strive for in our own business. The team consistently goes the extra mile, making them incredibly easy and enjoyable to work with.

Universal Forwarding manages all of our international freight requirements, and throughout our long-standing relationship, their service has been nothing short of exceptional. In addition, their excellent storage facilities have become an invaluable resource for us, particularly as we've faced space constraints at our own premises.

Every member of the team is professional, knowledgeable, and always willing to help. Special thanks to Clare, Karl, and the rest of the team, who are an absolute credit to the business.
A truly first-class company and a trusted partner for over 15 years. 10/10 service – highly recommended. ⭐⭐⭐⭐⭐
  
 
      Posted on Google  
   
   Lynn Kelly 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have used Universal Forwarding for all of our imports and exports for years, and quite simply, we wouldn't use anyone else.

They have provided us with an outstanding service. Every shipment is handled professionally, communication is excellent, and their team always goes above and beyond to make sure everything runs smoothly.

The biggest compliment we can give them is that one of our customers in Norway was so impressed with the speed and efficiency of a recent delivery that they asked who our logistics provider was. They wanted to recommend them to other UK suppliers they work with because the service was that good. That says everything.

If you're looking for a logistics company that genuinely delivers on its promises, then you don't need to look any further. We can't recommend them highly enough. Five stars...without hesitation.
  
 
      Posted on Google  
   
   Michael Lee 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service.  Very committed and hardworking staff who go the extra mile for you.
Excellent communication and easy to deal with.